Appointment cancellation fee

Description

Booking an appointment involves responsibility. If the Patient fails to cancel the booked appointment at least 2 working days and in case of endoscopy at least 3 working days respectively before its date for any reason (not including confirmed illness or other reason established by a medical opinion), or wishes to cancel or change the appointment within 2 working days and in case of endoscopy within 3 working days respectively before its date, or fails to show up for the booked appointment, the Patient will be obliged to pay MEDICOVER a cancellation fee of HUF 20 000 as lump-sum compensation.

Only that part of the service fee paid in advance via our webshop in excess of HUF 20 000 will be refunded. If more than one date is affected by the above in a booking, the maximum amount of the lump-sum compensation is HUF 40 000. The occupational health assessment package is considered a single appointment, so a one-off cancellation fee is payable.